FAQ'S

Frequently Asked Questions (FAQs) - Placing Orders - Ras Exports

1. How do I place an order on Ras Exports?

  • Browse our website, select your desired items, and add them to your shopping cart. Follow the checkout process, providing necessary details for shipping and payment. Confirm your order, and you're all set.

2. Can I modify my order after it's been placed?

  • Unfortunately, once an order is placed, modifications, including address changes, are not allowed. Please review your order carefully before confirming.

3. What payment options does Ras Exports offer?

  • We support Cash on Delivery (COD) for customers in Pakistan. International customers can use Credit/Debit Cards or opt for Online Bank Transfer. Our bank details are provided during the checkout process.

4. How can I track my order?

  • Once your order is shipped, you'll receive an email with tracking information.

5. What is the expected delivery time?

  • For customers in Pakistan, delivery takes 3-5 working days. International orders typically arrive within 6-10 working days. Please note that sales events may cause temporary delays.

6. Does Ras Exports ship internationally?

  • Yes, we do ship internationally. Shipping charges are based on the destination, size, and weight of your order.

7. Can I cancel my order?

  • Customers may request for cancellation, any time before the order is processed. Customers are advised to contact us:
  • Pakistan & International support (WhatsApp): 0325 4214777
  • For direct Calls: +92 301-3563367
  • email at rasexports572@gmail.com

    8. What is Ras Exports' return policy?

    • We offer a 7-day return window for eligible products. Please review our detailed return policy on the website for specific conditions.

    9. How can I contact Ras Exports for assistance?

    • For any inquiries or assistance, feel free to contact our customer service team .via Call/Whatsapp 0301-3563367.

    10. Are my online payments secure?

    • Yes, your online payments are secure. We use SSL encryption to protect your payment information, ensuring a safe and trustworthy transaction.